Car maintenance and repairs are necessary hassles in life. You know it’s important to care for your car in order to keep it running well, but when it comes time to take it to the shop, where should you go? Is it better to take your car to the dealership or the local repair shop?
Here are some points to consider that can help make your decision easier:
Dealerships have the advantage of being associated with certain manufacturers, which means all of their technicians receive manufacturer-specific training. The technicians are usually specialists on certain vehicle makes and models and only work on those two or three brands.
Edmunds explains, “The manufacturers offer these training programs only to their network of dealers. The dealers typically pay for these programs to keep up with the latest vehicle enhancements and repair techniques.”
While the manufacturer-specific training may only be available at certain dealerships, independent mechanics have the ability to receive certified training through the National Institute for Automotive Service Excellence (ASE). When choosing a mechanic, make sure you choose someone who is ASE-certified rather than some guy down the street who supposedly does good work. Certifications and experience are important, so ask questions before you decide to have a local mechanic work on your vehicle.
Warrantees on Parts and Labor
If your car is still under warranty, it’s definitely in your best interests to go to the dealership. Dealers can fix your vehicle for little to no cost if the problem is covered by the warranty.
In addition, if your car ends up needing repairs that aren’t covered under warranty, the dealership usually provides a separate warranty for the parts and work needed that day. If the same problem arises a few months down the road, they’ll fix it again free of charge.
In order to carry a certain manufacturer’s name, a dealership has to live up to specific standards. Customer satisfaction is one of the most important goals, so they are going to make sure you are 100% happy with their work and service. While local mechanics also need to provide good customer service to ensure repeat customers, they don’t have the same type of accountability.
Whether you choose a dealership or a local business, trusting your mechanic is key. At Bryant Motors, we guarantee that you can trust us with your vehicle. Our technicians are highly skilled, factory-trained and ASE-certified to provide you the best auto repair service possible.